Download Preview It is common for businesses to outsource their IT support. As with any service provider – client relationship, it is wise to have a written agreement in place, detailing the various rights and responsibilities of the parties. The data protection provisions in this document have been reviewed and updated for Brexit. References to data protection legislation have been updated with reference to the UK GDPR. This IT Service Agreement is designed for use with a broad range of IT support services. It has been drafted in such a way that the specific details that will be unique to each transaction are kept outside of the main body of the contract in a series of schedules.